FAQs

What lash would you recommend if I am new to wearing lashes ?

 

Oo Lala, Monet and Libra

 

What lash would you recommend for a natural/slightly dramatic look ?

 

1995, Abigail (our BEST sellers!) and Cielito Lindo

 

What lash would you recommend for a dramatic look ?

 

Baddie, Chingonaa and Dollar

 

Are your lashes comfortable ?

 

Yes ! For a more comfortable fit, trim your lash band according to your eye length. Avoid placing your lash too close to your inner eye corner.

 

What is your return policy ?

 

Due to sanitary reasons, we are unable to accept lashes for a return or exchange. If you receive a defective item, please notify us within 48 hours of order delivery. ALL SALES ARE FINAL!

 

How quickly is my order shipped out ?

 

Once your order is received, allow 1-2 business days for processing. Please allow 24-48 business hours for tracking information to be updated.   

 

How long does it take for my order to arrive ?

 

All orders are shipped via USPS, depending on your location, orders are delivered within 2-7 business days. *Due to the current pandemic, delivery times have been delayed.

 

What if my package is lost/stolen ?

 

We are not responsible for lost, stolen or misdeliver packages due to incorrect address provided by customer. If your package is lost/stolen, please file a claim with USPS.